contact form

Do you have questions about your online order, membership, are you looking for an article or would you like to give us some creative input? Use the contact form below and we will get back to you as soon as possible.

*Mandatory information

If you have any questions, requests for changes or additions to an order you have already placed:
The best way to contact us is to reply to our confirmation email, which contains the order summary and therefore all the relevant information for us. If you don't have this email to hand, please tell us your requirements as precisely as possible (especially item numbers and sizes) so that we can fulfill them without further questions.
In short: the more information we get, the better we can help.

You can also reach us by phone and email:


Service telephone: (030) 65 66 88 - 100 (Mon - Fri 10:00 a.m. - 5:00 p.m.)

Email: zeughaus@fc-union-berlin.de

We are also happy to take care of your concerns in our shops:

Fanshop Union-Zeughaus Bahnhofstrasse
 Bahnhofstrasse 23-25
12555 Berlin

Opening hours:
Mon - Sat 10:00 a.m. - 8:00 p.m.


Fanshop Union-Zeughaus Waldseite
At Wuhlheide 263
12555 Berlin

Opening hours:
Mon - Fri 11:00 a.m. - 6:00 p.m.
Sat 11:00 a.m. - 4:00 p.m.

Fanshop Union-Zeughaus Ring-Center
Frankfurter Allee 111
10247 Berlin

Opening hours:
Mon - Sat 10:00 a.m. - 8:00 p.m.