contact form

Do you have questions about your online order, membership, are you looking for an article or would you like to give us some creative input? Use the contact form below and we will get back to you as soon as possible.

*Mandatory information

For questions, change requests, or additions to an already placed order:
Please contact us preferably by replying to our confirmation email, which contains the order summary and thus all relevant data for us. If you do not have this email at hand, please provide us with your requests as precisely as possible (especially item numbers and sizes), so that we can process them without further inquiries.
In short: The more information we receive, the better we can help.


You can also reach us by phone and email:



Service Phone: (030) 65 66 88 - 100 (Mon - Fri 10:00 AM - 5:00 PM)


E-Mail: zeughaus@fc-union-berlin.de

We are also happy to assist you with your concerns in our stores:


Fanshop Union-Zeughaus Bahnhofstraße

Bahnhofstraße 23-25
12555 Berlin

Opening hours: 

Mon - Sat 10:00 AM - 8:00 PM


Fanshop Union-Zeughaus Alexa
Grunerstaße 20
10179 Berlin


Opening hours:

Mon - Sat 10:00 AM - 8:00 PM

Fanshop Union-Zeughaus Waldseite
An der Wuhlheide 263
12555 Berlin


Opening hours: 

Mon - Fri 11:00 AM - 6:00 PM

Sat 11:00 AM - 4:00 PM

Fanshop Union-Zeughaus Ring-Center
Frankfurter Allee 111
10247 Berlin


Opening hours:

Mon - Sat 11:00 AM - 7:00 PM

Union-Zeughaus Outlet Eastgate
Marzahner Promenade 1A
12679 Berlin


Opening hours:

Mon - Sat 10:00 AM - 8:00 PM